IT asset management, simplified

Every device
has a place.

Organize your IT inventory, track employee assignments,
manage audits, and help users with built-in remote support.

Explore Asset Management →Download for Windows

LaptopITC-LP-1042

Dell Latitude

Alex Chen

Head Office

● In Use

New device

Assigned

Audit due

Key capabilities

A clearer
way to manage
your assets.

Everything you need to keep your
IT equipment organized, assigned,
maintained, and ready for what’s next.

Inventory

Keep a complete, up-to-date record of all your IT assets in one place.

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Assignments

Assign assets to recognized users and track transfers, returns, and custody.

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Mobile Audits

Scan asset QR codes with your mobile to verify details and record physical audits.

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Remote tool

Help users.
From wherever you are.

Troubleshoot devices with approved remote screen viewing and control.

Remote support from your internal IT tool

Connect to a user’s device from your locally hosted ITCloudSoft application, running on your own PC or internal server, to investigate issues and provide hands-on help.

Run the clientDownload AssetRemote and its server configuration from the Remote download page in your locally hosted application. Install it or run it in portable mode.
Approve the sessionAn authorized technician requests access. The host completes the applicable approval and permissions.
Connect and assistView or control the screen once connected, then end the session when help is complete.

Run ITCloudSoft on your local PC, internal server, or an Azure-hosted server. Support devices over the public internet when the server’s public address, HTTPS/WSS access, and remote relay are configured. Portable mode cannot control Windows login or UAC screens.

Read the remote support guide

Deployment options